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RE: Does Banfield and Pet Smart Care About your pet

yogi — Tue, 26 Aug 2008 10:39:23 GMT

One thing to note, Pet Smart only leases space to Bannfield and is not affiliated in any other way. I have a friend in Illinois that is a manager of a Pet Smart and says they deal with this issue occasionally and that it is difficult for her to have to explain this especially when issues such as this arise.

RE: Does Banfield and Pet Smart Care About your pet

caninejan — Wed, 13 Aug 2008 10:38:25 GMT

maximus (8/13/2008)

I have not and will not use any veterinary service that is part of a chain store - period. When I take my dogs to the vet they go to an independent practice. I have found that most independent Vets to dare about their patients. They know that clients have choices and will do their best to earn and keep your business. I have friends who are DVMs and know they really care about animals.... some only care about the Dollar$ the make.

As a general rule I do not give my 4 dogs any "feel good" shots. They are not over vaccinated or medicated and only get what is required by State law.... (Rabies). They eat a completely raw diet and have no health issues - ages are 5, 8, 9 and 10 years.

Oh, they do not get annual checkups either... they don't need it.

For more information about this and other health issues see this forum.

OK, one more time... Banfield is NOT part of petsmart. Also, my dog is fed a raw diet & being only 10 months old, he has recieved all the recommended vaccinations, but from this point out, he will have annual titers to see exactly what he needs in the way of boosters. I happen to have a very good relationship with my dog's doctor...that doesn't happen by chance. Too many people don't make the effort or take the time to establish a good relationship with their vet. They should. If one vet is bad, don't go back. Find someone you feel comfortable with and someone who is willing to take time to talk to you, discuss things. The comment about no annual checkups because your dogs don't need it? I find that rather arrogant. My previous Rottweiler was the picture of health on the day he was diagnosed with cancer!! I hate to think how much pain he would have had to endure if he had not been checked by his vet! I guess the only things I personally agree with are the raw diet and not over-vaccinating.

RE: Does Banfield and Pet Smart Care About your pet

starry*boy — Wed, 13 Aug 2008 09:16:50 GMT

maximus (8/13/2008)

Oh, they do not get annual checkups either... they don't need it.

For more information about this and other health issues see this forum.

I think you are right. Most people thing that dogs need to go the vet for every little cut or thing. My dog is 13 years old, and he isn't on any meds, he has no health issues, no arthritis, he didn't go to a vet for several years until just this past year. Our vet dont care about the money, he cares about the dog. He tells you what he thinks. I believe the secrect to a healthy dog at an old age is not seeing the vet all the time.

RE: Does Banfield and Pet Smart Care About your pet

maximus — Wed, 13 Aug 2008 05:42:21 GMT

Oh, they do not get annual checkups either... they don't need it.

RE: Does Banfield and Pet Smart Care About your pet

Ingot — Mon, 04 Aug 2008 19:37:32 GMT

That's great. It's important to have a relationship with your vet. It was sounding a lot like a McDonald's franchise and that really bothered me. I still prefer my local private practice vet but then, it's not like I have much choice either.

RE: Does Banfield and Pet Smart Care About your pet

caninejan — Mon, 04 Aug 2008 12:46:31 GMT

Ingot (8/3/2008)

I must apologize for the following stupid questions. For 12 years, I have been living in the middle of nowhere. Our nearest PetSmart is 6 hours away and I went there once about 4 years ago to buy a nice rolled leather collar. I knew they offered training classes and grooming but that's it.

Is it normal to drop a dog off for an annual checkup? I make an appointment and stay for the weigh-in, exam and vaccinations, then take my dog home. The only time I've ever left a dog at the vet was for boarding, removal of porcupine quills or neutering.

With this "Banfield" arrangement- do you actually have a relationship with your vet?

Something in the situation really bothers me. I would certainly get a lawyer if I felt I had proof of what you have shared.

I can only speak for myself about my own experiences. That being said, let me answer your questions. Most of the time, my vet at Banfield does the annual check-up with me present. If I had another appointment, or couldn't wait for some other reason, I could drop Bubba off and pick him up later. Otherwise, the only time he would be dropped off would be for a medical procedure that would require anesthesia. Yes. At Banfield, I make my appointments with one of two vets there that I know well. There's nothing wrong with the other vets, I just feel very comfortable with my two. I've dealt with them through some very difficult times with my previous rottie. Banfield only rents space from Petsmart, they are not part of them. Banfield is very committed to excellent pet care and anyone can contact corporate with questions/concerns/problems. No. I don't work for them, I just love MY Banfield in Exton/Downingtown, PA !!!

RE: Does Banfield and Pet Smart Care About your pet

Ingot — Sun, 03 Aug 2008 20:40:38 GMT

With this "Banfield" arrangement- do you actually have a relationship with your vet?

Something in the situation really bothers me. I would certainly get a lawyer if I felt I had proof of what you have shared.

RE: Does Banfield and Pet Smart Care About your pet

caninejan — Sat, 02 Aug 2008 18:24:00 GMT

Oh, don't get me wrong...if you have a serious problem with ANY vet, and it harms or even kills your dog, take action. Me, I'd go for the jugular!!! All I said was that the vets at my Banfield in Exton/Downingtown, PA are great or I wouldn't stay with them. My dog deserves the best!

RE: Does Banfield and Pet Smart Care About your pet

IlovmydogMax — Fri, 01 Aug 2008 06:16:23 GMT

I know this post is from a while back but someone said they would not sue, people make mistakes, yes people make mistakes but the fact of the vet keeping the dog 9 1/2 hours(i beleive) they never once called and told the dogs owner what had happen which would be the responsible thing to do.

RE: Does Banfield and Pet Smart Care About your pet

caninejan — Thu, 31 Jul 2008 21:48:46 GMT

You're right. Banfield only rents the space from Petsmart. We go to a Banfield in PA that is only about a mile from my house. They have always been wonderful with me and our dogs! I guess it depends on the franchise. Mine is great and I don't hesitate to recommend them to others.

RE: Does Banfield and Pet Smart Care About your pet

suzibelle — Mon, 16 Jun 2008 11:20:18 GMT

We go to Banfield exclusively and they are not part of the pet store. It is a real veterinary office that just happens to be in a pet store. They rent the space just like any other vet office. I don't know about yours, but our vets are very good and knowledgeable. We are very happy with them.

RE: Does Banfield and Pet Smart Care About your pet

dobermom — Sat, 14 Jun 2008 16:05:25 GMT

Like I mentioned before , we do not go to Banfield , but Petsmart we use to get our Pet supplies, and we have experienced nothing but friendly service.

RE: Does Banfield and Pet Smart Care About your pet

annielovesmama — Fri, 13 Jun 2008 09:20:25 GMT

meredithb (2/16/2008)

I'm sorry to hear about your bad vet visit. I wouldn't recommend going to a vet in a pet store. I would recommend some who has there own building.

I have to disagree don't sue them. No one is perfect even vets make mistakes

I have to disagrre with you! How can you not sue them! so you mean to tell me if your dog accedently died from a vet making a mistake that you wouldnt even consider at the least to sueing them! let alone sueing them! wow... i think she should sue them. there probulay not even trained professinal vets, they just want the money. because vets do get a large sum of money, there faking to be a vet than hurt your dog cause there not perfessinals and they dont know what there doing but they get the money. its not the time for them to be playing "docter" althou i do agree with about going to vets that own there own buliding, not pet stores. i think pet stores specilise in "pet food" more than "vets" or anything else.

RE: Does Banfield and Pet Smart Care About your pet

ShadowWeaver44 — Fri, 13 Jun 2008 06:40:41 GMT

That's REALLY frightening! I take my pets to a Banfield pet hospital, & I live in the state right next to you! I have gotten the impression a couple times that a few of the vets don't know what the heck they're talking about, like when they told me my cat tested positive for feline leukemia & I got all worried, then they tested him again a few weeks later & he was negative!!! I hear things like this & it really makes me wonder why people talk down to me & treat me like I'm stupid because, I've been reluctant to take my pets to a shelter to have them discount spayed/neutered, Because I can't afford to have them done at a regular vets office, but the people at the animal shelter here are even dumber & more careless than the vets!!!!! & I don't trust them! They gave away my mom's favorite dog because they said somebody else claimed he was their's, & the shelter people KNEW he was ours because he had been in their multiple times with my other dogs, because my mean neighbors kept letting my dogs out of my yard & then calling animal control on them! We took them to court too, but we never got the dog back!

RE: Does Banfield and Pet Smart Care About your pet

dobermom — Mon, 18 Feb 2008 20:17:58 GMT

I can not tell you anyting about Banfield.
I just use Petsmart for Food and supplies.

RE: Does Banfield and Pet Smart Care About your pet

meredithb — Sat, 16 Feb 2008 12:20:51 GMT

I'm sorry to hear about your bad vet visit. I wouldn't recommend going to a vet in a pet store. I would recommend some who has there own building.

I have to disagree don't sue them. No one is perfect even vets make mistakes

RE: Does Banfield and Pet Smart Care About your pet

Darth Scohin — Wed, 13 Feb 2008 20:49:07 GMT

I have to say I'm sorry you were treated that way My Banfield vet is great and our Petsmart is great with very nice people its a shame some people like that are allowed to work I would definitly sue the vet mabye not the company itself...

RE: Does Banfield and Pet Smart Care About your pet

labs rule — Wed, 13 Feb 2008 20:02:23 GMT

First of all i would like to say that your lab is sooooooooo cute. i have one myself a chocolate one two years old his brother is black and looks the exact same as your dog. surprisingly the same thing happened to him. he went to the vet and they took hours and hours. finally his owner got fed up and went over there. he was in a cage three sizes too small and bleeding from his right leg, barely moving. he had gone to the vet for a minor surgery and according to the vet they had accidentally cut a main artery in mike's (the dog) leg. The vet then said that he was relunctant to call the owner for fear of that she would be upset. Mike ended up dieing and she sued the vet for everything they had and won. you should do the same thing. The worst part about this experience though is that the vet acted like the death was nothing to be upset about and that a dog is easily replaced. Well f.y.i. it's not!!! Mocha (my dog) and my hopes that your dog is doing great and feeling wonderful and that you sue and win.

RE: Does Banfield and Pet Smart Care About your pet

silkie11 — Sun, 21 Oct 2007 10:43:54 GMT

I appreciate your advise, I am thinking about it. Thanks for caring. Its time we dog and pet owners take a stand to protect our pets.

Thanks for midnight and myself.

RE: Does Banfield and Pet Smart Care About your pet

taboolynn — Sun, 21 Oct 2007 09:59:48 GMT

can you afford a lawyer? if you can sue them. i am so sick and tired of vets hurting pets and then acting like it doesn't matter. i had a vet actually cause my dogs death and then told me it was my own fualt for allowing him to have surgery. how the heck was it my fault? he had a tumor on his side it was infected they told me it had to be removed. when i argued and siad he was responsible he got all rude and siad its just a dog, that i could always get a new one. this same vet treated a ladies horses here in town and one of the horses kept getting thinner and thinner. the lady kept calling the vet. he would look at the horse and tell her it was fine. finally she got fed up and told him look the horse is dyeing there is obviously something wrong. the vets reply was I'm a veterinarian your not if you don't like it see someone else. she did and they refused to see the animal because they didn't want no part of messing with another vets patient. the horse died like 2 days later. even if you lost the suit at least the jerks would maybe just for second realize it does matter.

RE: Does Banfield and Pet Smart Care About your pet

silkie11 — Sat, 20 Oct 2007 20:07:24 GMT

Thank you for your support, Midnight is feeling much better. We dog lovers must stick together. Again thanks.

Silkie

bmc

RE: Does Banfield and Pet Smart Care About your pet

IlovmydogMax — Sat, 20 Oct 2007 08:22:53 GMT

hello.WOW, i really dont know what to say. im sorry that happened thats just so wrong, me and my dog are sending best wishes for your dog to feel better soon

Does Banfield and Pet Smart Care About your pet

silkie11 — Fri, 19 Oct 2007 08:52:53 GMT

Hello pet lovers,

I wanted to bring this matter to your attention, especially if you are using the Banfield Pet Hospital in Campcreek, East Point Georgia.

I took my Lab to get its annually care to the above pet center which is located in Pet Smart Store. I took Midnight in there around 8:30 am. I called and called to see if he was ready to be picked up. At 3:00 p.m. the receptionist stated that he was still not ready. Getting worried I went to Pet Smart, Banfield Hospital around 5:00 only to learn that they had injured his mouth and he was bleeding through his nose. I learned that the Vet who owns this Banfield had injured him. She had him in a small confined pin with a leach around his next tied to the out side of the pin handle. The pin was small for a large cat. My lab is 2 years old and weights 51 llb. He could hardly raise his head with out choking. I contacted Banfield Inc and Pet Smart, neither corporation has responded. My dog is on the wellington Plan. I had to pay the Banfield 45.00 dollars to sedate him so that she could check the status on his injuries. She to me to take the dog out of her Vet. the next day my dogs mouth begin to swell. I called the Vet she did nothing. I called another Banfield they referred me to an emergency hospital in Union City. I took my dog there. I paid around 257. 00 dollars to have my dog treated for his mouth injures. Help!